Sn instructed patient / caregiver on upper respiratory infection also called common cold. Sn instructed patient / caregiver that upper respiratory infection affect the nose, ears, throat and sinuses. Sn instructed patient / caregiver that upper respiratory infection is caused by virus. Sn instructed patient / caregiver on s/s of uri such as: sneezing and coughing, sore throat and hoarseness , red, watery and sore eyes. Sn instructed patient / caregiver on home treatment like keeping self warm and getting plenty of rest, using humidifier to.